Effective Date: 17 Oct, 2024
This Privacy Policy describes how bPlugins (“we,” “us,” or “our”) collects, uses, and shares information when you install or use our Shopify app ‘Video Player by bPlugins’. This policy applies to all app users.
1. Information We Collect
a) Personal Information
When you install and use the App, we automatically gain access to certain personal information from your Shopify account. This may include:
- Your store’s name and URL.
- Contact information, such as your email address.
- Usage data, such as the interactions you have with our App.
b) Automatically Collected Information
We may also collect information automatically as you navigate through the App, such as:
- Your IP address.
- Browser type.
- Operating system.
- Device information.
- App usage data (e.g., pages viewed, buttons clicked).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App’s functionality.
- Analyze and understand how the App is used, in order to optimize performance.
- Respond to your requests and provide customer support.
- Communicate with you regarding updates, new features, or promotions.
- Comply with legal obligations and prevent fraudulent activities.
3. Data Sharing
We may share your information with:
- Shopify, as part of the integration with your Shopify store.
- Service providers who assist us in operating the App, such as cloud storage providers and analytics tools.
- Third-party applications with your consent, or as necessary to provide the App’s features (e.g., payment processors, shipping providers).
- Legal authorities when required to comply with legal obligations, protect against harm, or prevent fraud.
4. Data Retention
We will retain your personal information for as long as it is necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. If you no longer want us to use your information, you can uninstall the App from your Shopify store.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal information.
- Delete your personal information.
- Restrict or object to our processing of your data.
If you wish to exercise these rights, please contact us at [Your Contact Email].
6. Security
We take reasonable steps to protect the personal information we collect and store. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies to understand how they handle your information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@bplugins.com